Always Going Above & Beyond at Stein Assisted Living

Recently, I had two extraordinary experiences with the wonderful staff at Wilf Campus and Stein Assisted Living.

The first experience was challenging. My Mom and Aunt, who both live at Stein, lost their older brother to a sudden illness. He seemed in better physical and mental health than both of them, and although he was 95, he was not really “expected” to predecease them.

Our family had kept my Mom and Aunt apprised of the sudden downturn in their brother’s health, but when he passed away it was still a shock to them.  The family determined that neither my Mom nor my Aunt was able to travel to Florida for the funeral, and so we went without them.

While we were away, the staff checked on my Mom often, texting me that she and my Aunt were okay.  The Rabbi sat with both of them and asked about their memories, did special prayers with them, and really reached them in an extraordinary way.  Even though I work on the Wilf Campus, I was impressed by the effort that was taken to help my Mom and Aunt get through a difficult moment in their lives.

On a happier note, my Mom’s 93 Birthday was this week.  The home health aides knew we were taking her out and got her all “dolled up.” They really made an extra effort to make her feel beautiful and very special.

I want to thank all of you for your hard work and for all that you do.

Toby Ehrlich

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.