3 Clinical CEU’s Presented by Barbra London, Consultants in Geriatrics, LLC
Friday, November 17th at 8:30 AM – 12:00 PM

Some studies have shown that difficult people comprise approximately ten percent of the population but cause over 50 % of all relational damage. Those of us in the geriatric and/or health care field must learn to identify and deal with many types of difficult people on a daily basis; i.e. corporate and facility co-workers, residents, clients, their families and the public-at-large. This course will provide participants with knowledge of how to identify challenging behaviors in others and ourselves. It will explore personality types and how to recognize our actions and deal effectively with inevitable conflict.

CEU’s are approved for SW, Nursing, LNHA, and CALA

Brunch will be provided preregister is required. This program is sponsored by The Wilf Campus for Senior Living and Freedom Home Healthcare. steinreceptionist@wilfcampus.org or call 732-568-1155.